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Privacy Policy

Business Fuel Finance Pty Ltd ACN 629 419 021 places great importance in protecting its customers’ personal information. We must comply with the Australian Privacy Principles (APP) outlined in the Privacy Act 1988. We cannot guarantee the security of information transmitted to us by you however we have taken all reasonable steps and implemented measures to maintain the privacy of this information once received by us.


We are required by law to collect certain information from you to fulfil our obligations as a lender and we only collect this information once consent is obtained from you by agreeing to our Terms and Conditions. If consent is not obtained the loan application does not proceed. Information is predominantly collected electronically from the loan application form received from you, although we do obtain information in other ways, including via the Credit Score Process described in our Terms and Conditions. We will only disclose your personal information to the extent required by us to fulfil our obligations, such as to our credit bureau – Equifax Ptd Ltd to obtain your credit history and to report repayments and defaults, debt collection firm, alternative dispute resolution agency, other credit providers and for any other matter required by law. We will also use your personal information for direct marketing purposes until you ask us to stop.


Your personal information may be disclosed to our business partners, service providers and third parties who operate or hold data outside Australia to assist us in delivering our products and services to you. These countries may include the United States of America, Japan and South Africa. Where we do this, we take reasonable steps to ensure that appropriate data handling and security practices are in place.


All your personal information is electronically stored on our server. Security of personal information is achieved by the use of firewalls, anti-virus software, passwords, audit trails and spyware detection to limit unauthorised access and modification.


Should you require access to your personal information or need to lodge a complaint please write to the Privacy Officer, PO Box 9237, GCMC QLD 9726, or email enquiries@businessfuel.com.au or telephone (07) 5644 4503.


We will correct personal information about you within a reasonable time after we become aware that information is inaccurate, out-of-date, incomplete, irrelevant or misleading. If a request for correction is received from you, we will within 7 days acknowledge receipt, and within 30 days of receiving the request (and without charge to you), take any appropriate action and inform you in writing of the outcome. We may be requested from time to time to correct personal information held by another credit provider or credit reporting body. In such cases we will co-operate with other bodies to correct the information. In all cases where information is corrected, we will notify all third parties to whom the information was disclosed and the corrections made subsequently within a reasonable time frame.


Please note that if you apply for credit with us, or propose to act as a guarantor, we may disclose your personal and/or credit information to, or collect personal and/or credit information about you from Credit Reporting Bodies. You can find our Statement of Notifiable Matters here.


The information contained and accessed on this site is provided by BFF for general guidance and is intended to offer the user general information of interest.

Due to the nature of electronic communication processes, BFF does not guarantee or warrant the site will be uninterrupted, without delay, error-free or free of viruses. Therefore the information is provided “as is” without warranties of any kind, express or implied, including accuracy, timeliness and completeness. In no circumstances will BFF be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profit arising out of or in connection with the use of this website.

Material on this site may not be modified, reproduced, publicly displayed, distributed or used for any public or commercial purposes without explicit written permission for BFF. The BFF logo is a registered trademark therefore use of this trademark requires express permission from BFF. Unauthorised use of this trademark will be prosecuted to the fullest extent of the law.